A Michigan-based distributor of Passion Spas has filed for Chapter 7 bankruptcy, but the filing does not affect the ongoing U.S. distribution of Passion products or the manufacturer in the Netherlands.
If you don’t respond to a customer inquiry within five minutes, you’ll likely lose the sale.
“[Retailers] are leaving money on the table if they neglect it,” says Cole Taylor, owner of Southern Leisure Spas and Patio in Flower Mound, Texas.
Colby Smith’s career in the spa industry started with a hands-on role as a hot tub delivery team member at Galaxy Home Recreation in Oklahoma City.
Cole Taylor grew up in a family business centered around landscape and pool construction.
When Rita Rowlen’s father, Cecil Schniepp, started his swimming pool construction and retail business in 1954, his dream was to have all seven of his children in the business.
Rita Rowlen & Kara Weed, Ultra Modern Pool & Patio, Wichita, Kansas
Angela Moss, senior product manager, POOLCORP, Covington, Louisiana