In today’s world of online reviews and social media, customers are quick to share their experiences with a company. Unfortunately, this feedback isn’t always positive. Although it may not be an easy task, learning how to deal with unsatisfied customers is an essential part of running a successful business.
Dan Friedman from The Hot Tub Store joins us on the podcast to talk about reviews. He was recently interviewed for a story on Yelp, and we talk about that as well as Google reviews. Jeff and Dan’s stores both use Broadly to help them manage reviews, but there are a number of resources, just…
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Tyler and Greg from The Brothers Pools Service and Repair share their strategy for online reviews, and how they used it to grow their new business. https://media.blubrry.com/thesparetailerpodcast/content.blubrry.com/thesparetailerpodcast/Episode-6-Managing-Online-Review-Pt-4.mp3Subscribe: Apple Podcasts | Spotify | Amazon Music | Android | Podchaser | RSS | More
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Dave shares how his automated reviews system works. Read the corresponding magazine articles here and here. DAVID CARLETON is president of SpaPoolMarketingSuccess.com, a company that helps dealers get more from their marketing and advertising using unique strategies in lead generation and conversion, internet marketing and social media. To learn more, call 858-442-3131 or go to SpaPoolMarketingSuccess.com. https://media.blubrry.com/thesparetailerpodcast/content.blubrry.com/thesparetailerpodcast/Episode-4-Managing-Online-Reviews-Pt-3.mp3Subscribe: Apple Podcasts | Spotify…
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Some of the common problems with review sites and how to handle negative online reviews. Read the corresponding magazine articles here and here. DAVID CARLETON is president of SpaPoolMarketingSuccess.com, a company that helps dealers get more from their marketing and advertising using unique strategies in lead generation and conversion, internet marketing and social media. To learn more, call 858-442-3131 or go…
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Regardless of how you many reviews you’re getting now, I’m sure you have more satisfied customers who have only thought about giving you a review. The secret is to find the best way to ask, and to make it easy for them to leave a positive review. Asking for a review is one thing. Having…
Not getting very many online reviews? Having trouble navigating Yelp, Google and Facebook reviews? Our online expert Dave Carleton explains some of the issues surrounding getting and managing your online reviews. Read the corresponding magazine article here. DAVID CARLETON is president of SpaPoolMarketingSuccess.com, a company that helps dealers get more from their marketing and advertising using unique…
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Let’s face it: Nobody is going to buy a $10,000 hot tub, a $20,000 swim spa or a $50,000 in-ground pool before checking out your company’s reputation online. Having high-quality reviews on a variety of sites can make the difference in a prospect buying from you or your competition. Why Reviews Are Important Reviews build…