“Who is the maddest?” In the beginning of the pandemic, David Isaacs, owner of Isaacs Pools & Spas and Bullfrog Spas of Tri-Cities near Johnson City, Tennessee, wanted to identify his most irate customers. For his sales team, the one who called daily for a spa delivery update was usually bumped to the top of…
Predicting hot tub lead times remains a serious planning headache for dealers. Like much of the pandemic’s timeframe, it’s anyone’s guess when products will land on a dealer’s or customer’s doorstep. “To say it is frustrating is a serious understatement,” says David Isaacs, owner of Isaacs Pools & Spas and Bullfrog Spas of Tri-Cities near…
From slowed parts production and raw material shortages to job market woes, hot tub customers are experiencing an increase in lead times. Jennifer Gannon, proprietor at BonaVista LeisureScapes in Ontario, Canada, says customers “are finding out the supply chain is sort of deeply altered for all retailers.” With this waiting game, retailers are relying on…
In the world of social distancing, curbside pickup has been key to keeping the doors open for many spa retailers. For Hans Kissmann, owner of Georgian Hot Tubs in Barrie, Ontario, adjusting his hours of operation and adding curbside options allowed him to continue services where others could not. The company sent newsletters to existing…
David Isaacs, owner of Isaacs Pools and Spas in Johnson City, Tennessee, talks about taking over the family business. The company went from a “small time” pool builder in Elizabethton to now having two retail locations in Johnson City, one that houses its Hot Spring line and the its Bullfrog line. Isaacs explains why he…
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David Isaacs Owner, Isaacs Pools & Spas; Bullfrog Spas of Tri-Cities Johnson City, Tennessee David Isaacs grew up in the pool and spa industry, eventually taking ownership of the family business, Isaacs Pools & Spas (founded in 1978), in 2016. Isaacs began working full time at the company in 2004 after he finished college and…
Photography by Nathan Lopez Owner: David IsaacsJohnson City, TennesseeTriBullfrogSpas.comFacebook: Bullfrog Spas of Tri-CitiesIsaacsPools.netFacebook: Isaacs Pools & SpasInstagram: Isaacs Pools & Spas LLCTwitterHot Tubs: Bullfrog SpasHot Tubs (Isaacs Pools & Spas): Hot Spring Spas and Freeflow SpasChemicals: BioGuard and Natural Chemistry A couple of years after David Isaacs became sole owner of Isaacs Pools & Spas…
Photography by Samson Madsen and Nathan Lopez Though David Isaacs grew up in the spa business, as an adult he didn’t intend to remain involved. But when Isaacs was away at college, his father — owner of Isaacs Pools & Spas, then in Elizabethton, Tennessee, — died unexpectedly. David’s brothers took control of the business…