efficiency

  • Horizon: Not Boxed In

    While Horizon Spa & Pool Parts, based in Tucson, Arizona, might not get any buzz for being flashy, almost everyone in the industry does business with it. Since 1992, the company has distributed aftermarket parts to hot tub and swimming pool technicians and service, repair, construction and retail companies. With 25 years of experience, Horizon…

  • 5 Ways to Improve Service Department Efficiency and Revenues

    Method No.5: FileMaker for iPad and iPhone Dan Friedman of the Northern California’s The Hot Tub Store chain has adopted online subscription software platform FileMaker for store-to-store inventory communication, inventory control and up-to-the-minute service call updates. “My service manager, Steve, created systems and forms for sharing customer, workflow and project management data entry, as opposed…