Safety from Showrooms to Soaks
Whether it’s solving day-to-day problems or plotting long-term growth, spa retailers have a lot of priorities but chief among them is workplace safety.
Panelists on how they find the best job candidates
Have a question for our panel? Email us at editorial@kendrickcontent.com. We find our candidates while they are currently working at a job, and we have a positive interaction. I want someone who is actively working and wanting to improve their working environment. I also admire loyalty, so if someone turns me down for a conversation,…
Three tales of online pricing
We try and give our customers [pricing] information as soon as they request it. We do put some pricing information like “starting at $XX” to give them a range. Some of our vendors forbid us to put prices on our website, so we adhere to their policies. However, we have a rapid response time with…
The 2022 SpaRetailer Panel
David Townley grew up in Little Rock, Arkansas, and worked at the original Townley Pool & Spa store founded by his mom, Tracye, when he was 10 years old. He graduated from the U.S. Naval Academy in 1998 and served as a Navy Pilot and Instructor for 13 years. He continues to serve as a…