How would you define a healthy business owner?
How would you define a healthy business owner?
Save the Day
In today’s world of online reviews and social media, customers are quick to share their experiences with a company. Unfortunately, this feedback isn’t always positive. Although it may not be an easy task, learning how to deal with unsatisfied customers is an essential part of running a successful business.
Superior Wellness Expands European Sales Team
Superior Wellness, a U.K.-based hot tub manufacturer, announced the appointment of Víctor Puig as its new international sales manager.
Navigating Tough Conversations
No matter the industry or leader, having hard conversations is never easy.
Looking Inward
We had been driving in peaceful silence for the last 20 minutes, watching the snow fall on the surrounding mountains. My husband was the first to break the quiet.
5 Ways to Improve Service Department Efficiency and Revenues
Method No.5: FileMaker for iPad and iPhone Dan Friedman of the Northern California’s The Hot Tub Store chain has adopted online subscription software platform FileMaker for store-to-store inventory communication, inventory control and up-to-the-minute service call updates. “My service manager, Steve, created systems and forms for sharing customer, workflow and project management data entry, as opposed…