The Rep Life

The Rep Life

It’s long hours spent on the road. It’s being on call 24/7. It’s no such thing as set business hours. It’s friendships and comradery. This is a spa manufacturer sales rep: A hodge-podge career where a rep’s professional and personal life are often indistinguishable. On the Road Again “Go, go, go, — weekends included,” says…

Arctic Spas: Chlorinate and Automate

Arctic Spas: Chlorinate and Automate

Ten years ago, salt chlorinating and web connectivity were top of mind for Canada-based hot tub manufacturer Arctic Spas. The company looked to create a competitive edge, says co-owner Brent Macklin, so Arctic started exploring options. “We actually went and bought a little hardware-software company,” Macklin says. “If we were going to build a spa…

Rep Hurdles
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Rep Hurdles

While manufacturer representatives find their jobs very rewarding — as partners in success with the dealers under their care — that doesn’t mean the job comes without challenges. “The hardest part is running into unexpected issues or delays, whether a vendor-related issue or with shipping and freight on product going to our dealers. We can’t…