The book “The Knowing-Doing Gap” says that the gap between knowing something and taking action is a more difficult gulf to traverse than the gap between ignorance and knowledge. The problem isn’t simply about what we don’t know; it’s what we know and do nothing about. So understanding the traits of a fixed or growth mindset can be the difference between a flailing or sustainable career.
Aspects of personal and professional achievement, that I call Key Concepts, are essential to driving effective behavior in work and life.
The greatest opportunity for industry-wide hot tub sales growth is better sales support and education from the manufacturer all the way through the retailer.
If you’re struggling with a difficult employee, take heart — you’re not alone. This is an inherent challenge as you work toward building a successful business and team.
When we move beyond being a typical salesperson, we can establish a vision of what is required to become excellent at our jobs (selling), not just for one year but for all years. We understand we have much work to do, and it won’t happen overnight. There is no hack or shortcut to excellence and sustainability; it is a continuous effort of growth and development.
Listening is essential to running a successful business and creating a phenomenal team.
Why do some acquire basic sales skills but never develop further, either flatlining or flaming out?
It’s a simple concept, to refrain from blaming and complaining, and yet it’s a challenge to change a habit. Like sticking to your diet when everyone else around you is enjoying chocolate cake, it requires you to resist the impulses, tendencies and trends that don’t get you where you want to go.
I recently had a flashback to when I started my sales career in the pool and spa industry in the early ’80s, and I noticed how much the industry has evolved.
No matter the industry or leader, having hard conversations is never easy.
We made a conscious decision to organize our busy lives around our value of spending time together.
Notice when the activity no longer feels playful in the moment and then ask yourself what you can do to make it so.